With the ever-changing news around the Coronavirus, we want you to know we will be doing everything we can to ensure we continue as normal to fulfil your orders.
Postal days have been reduced to twice a week. This will be on a Monday & Friday. If you need your order urgently please telephone 01709 700899. Thank you
If you’re self-isolating you can add a safe place for your delivery to avoid direct contact with your delivery person.
Our priority is making sure your pets stay happy and healthy through these times.
Overseas parcels: They are taking twice as long to arrive than normal. This is due to the UK being in lock down since the 23rd March. Most airlines have been grounded or are running a skeleton service. Royal mail tends to use commercial airlines to transport letters and parcels oversea's. This has caused disruption to out going orders. Currently parcels to the USA are taking up to 6 weeks to arrive. Please be patient in these strange times.
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